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FAQs

FAQs, frequently asked questions we hear at Saint Alabaster botanical skincare.

He who has a why to live for can bear almost any how.
— Friedrich Nietzsche

I HAVE OILY SKIN, WILL THIS SERUM CLOG MY PORES?

No! Our unique formula is specifically designed with delicate skin in mind. Made with cold-pressed meadowfoam and pomegranate oils, both non-clogging and gently lubricating, our Knitbone Repair Serum works to decongest pores while hydrating on a deeper level.

HOW LONG UNTIL I SEE RESULTS?

You may see results after one use, with full results typically appearing within 28 days of daily use. Results will build and compound over time, amplifying noticeable change in skin appearance.

WHAT IS THE SHELF LIFE OF KNITBONE REPAIR SERUM?

We batch our Repair Serum regularly to ensure that each bottle arrives to you with full potency power. We recommend that you open your product within 5 months of purchasing, and that use your products within the first year of opening. This ensures that the natural ingredients we use to make your product are still active, delivering the maximum benefit to your skin. 

CAN MY BOYFRIEND USE KNITBONE REPAIR SERUM?

Absolutely! Our formula is made to share. Founder Kenya Bonita and her husband were the original test subjects for developing our recipe, which proved to be particularly restoring to the male complexion. Rich, nutritious, and multi-correctional, Knitbone Repair Serum aims to be the “one and done” product on cohabitated shelves everywhere.


WHEN WILL I RECEIVE MY ORDER?

USA Complimentary USPS Priority, 2-4 business days. UPS Worldwide Expedited, 3 - 6 business days. USPS Priority International, 14 - 30 business days. Kindly note, Saint Alabaster is not responsible for your destination country’s duties and tariffs, or delays due to international customs issues. We recommend reviewing your country's local import policies prior to ordering as we are unable to provide returns or refunds due to customs delays, holds, taxes, or fees.

WILL I RECEIVE A TRACKING NUMBER?

Orders are typically processed within 1-2 business days. You will receive an email containing tracking information once your order ships.


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